Frequently Asked Questions about Tax Preparation

Q: Do I have to file a tax return?

A: All taxpayers are required to file an income tax return when they meet the filing requirements. For those that do not meet the filing requirements but have income taxes withheld or qualify for credits, we highly recommend filing to receive a refund.

Q: How do I file a tax return?

A: There are a variety of Do-It-Yourself Online software options available for those who are comfortable with self-preparing their tax return. For those who would like a more personal experience, we minimize the guess work and stress while maximizing your tax dollars..

Q: How do I know what filing status to use?

A: Your marital status on December 31st of the tax year will generally determine your filing status. For instance, if you are not legally married, then you will file as SINGLE. If you are legally married, then your options are either MARRIED FILING JOINTLY or MARRIED FILING SEPARATELY. If you meet ALL the requirements, you may qualify for HEAD OF HOUSEHOLD or QUALIFYING WIDOW/WIDOWER.

Q: What are your office hours?

A: Our office hours during the tax season (January 25 – April 15, 2021) are generally Monday through Friday, from 9am-5pm and all other times are by appointment only.

Q: How can I make an appointment?

A: You may call us at the office at 808-333-5956 or on Henri’s cell at 808-464-5042. You may also go online at and select SCHEDULE AN APPOINTMENT.

Q: How long does it take your office to prepare my tax return?

A: It will generally take approximately 45 to 60 minutes unless the information presented is either minimal or becomes more complex such as requiring special elections, deductions and/or credits..

Q: Do you prepare business returns?

A: We are qualified to prepare Self-employed, including single member LLC; Rental Real Estate; Farm Income; Corporations, S-Corps, Partnerships, Trust & Estates and Tax-Exempt 501(c)3

Q: What types of payments do you accept?

A: We accept cash, personal check or credit/debit card payments in office. We also accept PayPal payments on our website at

Q: Do you offer a pickup or drop off service?

A: Yes, we offer both pick up and drop off service for both in office and a location of your choosing. Click here to review the fee schedule for your pickup/drop off location. (LINK TO PICK UP/DROP OFF page)

Q: Do you prepare and/or file Hawaii GE Tax Returns?

A: Yes, we prepare both Hawaii Form G45 Periodic & Form G49 Annual using the GROSS SALES information you provide and the previous filed periodic returns.


A: Yes, we offer year-round service by APPOINTMENT ONLY.

Q: Do you offer Advance Loans during November & December?

A: No, we do not offer Advance Loans

Q: Can I have my tax preparation fees withheld from my refund?

A: Yes, we generally partner with Republic Bank who offers Refund Transfers where preparation fees are withheld for a fee.

Q: Do you offer Advance Loans when filing a tax return?

A: Yes, we generally partner with Republic Bank who offers Easy Advances from January 1st through February 28th.